Contact / FAQ

Frequently Asked Questions

Q. I have an issue with (or didnt receive) my PDF ticket.

Thanks for your interest in Oktoberfest in the Gardens!

Please visit the moshtix support page for more information on PDF tickets or submit a support request at http://tixsupport.moshtix.com.au/

Q. Can I buy drinks other than beer at Oktoberfest?

Of course, Oktoberfest in the Gardens caters for all tastes!

To see what’s on offer at the event, please visit the ‘Food & Drinks’ page on this website.

Q. Does Oktoberfest offer the companion card program?

Yes, however please note that only 1 companion card will be accepted for entry per paid ticket holder.

Tickets will not be issued for the companion prior to the event and the companion MUST arrive at the event along with the paid ticket holder. The companion must have a valid Companion Card on them along with valid ID to gain entry to the event.

Q. Are there gluten free, vegetarian or vegan food available?

Yes, most food vendors are catering for the above food requirements. Simply ask food vendors on the day, and they will assist you.

Q. Am I able to bring my child to the event?

Unfortunately not, due to licensing restrictions the event is strictly 18+.

Q. Does my name and date of birth have to match my ticket to gain entry?

Yes, to gain entry Moshtix requires that the name on your photographic ID must match the name on your ticket.

If you wish to change the name on a ticket, please contact Mosthix by submitting a request via http://tixsupport.moshtix.com.au/.

Q. Am I able to book a table at the event?

Due to the event being relatively open plan, tables in the beer hall are acquired on a first-come-first-serve basis.

Untitled

For all ticketing and event enquiries drop us a line at info@oktoberfestinthegardens.com.au or submit your enquiry using the form below.

Your Name (required)

Your Email (required)

Subject

Your Message